Help Desk :: If you are looking for help you have come to the right place. This page will tell you everything you need to find what help you seek. To save everyone some time please read this.

First of all, different problems have differing ways in which they can be best resolved. If you have a question about the forums the best place to find quick answers is the FAQ. There you will find the frequently asked questions about forum issues and, of course, the answers. If you don't find the answer you need there you should try the help forum. The help forum is the best place to get answers from staff and members about site problems you might not even have to ask, your question might have already been asked and answered there. Click here to open a public request for help on the help forum.

If you have a question about something related to moderation (e.g. a removed post) please contact us. Please note that not all questions about moderation are answered, as the Moderators deal with many frustrated users every day and do not have time to answer all inquiries.

Note: You will never need to supply your password to anyone. Not even the site administrator. We will not ask for it, it's encrypted in our database and we can't see it even if we want to. This is the way we like it, we don't want to know your password and you should never tell it to anyone. If you have forgotten your password you can have a new one sent to your email. If for some reason this doesn't work for you (e.g. you used a false email address or one that is no longer working for you) use the contact forms to request help.

The contact forms should be used as a last resort for help. The support email addresses are maintained by volunteers and this option is best reserved for issues that need to be discussed in private (do not post about problems with other site members on the help forum, use this contact page for that) or for issues that you were not able to find solutions for elsewhere. The contact form is not for asking questions that are not about able2know.org. Many people ask for help with things unrelated to able2know.org and these types of questions should be posted to the forums for others to answer.

We are here to help, we actually enjoy it. And if you do your best to seek help in the right places it will make everything easier and you will get the help you need more speedily. Ask us a Question!